Updated as of 6/27/2023
1. Introduction
Greetings! You’ve landed on a site delivered by injuries.io® (“injuries.io,” “The Company,” “we,” “our,” or “us”) or one of our associated entities. We aspire to connect a law firm’s growth ambition with the underserved society’s need for reliable legal aid.
We value your privacy. This Privacy Policy (“Policy”) outlines the data we gather about you, how we acquire it, how we disclose it, and how you can restrict the use of your personal data. For any inquiries after reviewing this Policy, please reach out to us at privacy@injuries.io.
2. Scope
This Policy is applicable when you utilize or access the ensuing website or any other website or landing page controlled by us linking to this Policy, including their subdomains or portals (collectively, the “Sites”), or when you otherwise share Personal Information or interact with us online, via phone conversations or other dialogues with our representatives or face-to-face:
For this Policy, “Personal Information” is data that recognizes, pertains to, or could sensibly be associated with you or your household. Personal Information does not incorporate openly accessible data from federal, state, or local government archives. We refer to all the above as our “Services.” Our Services are utilized by individuals seeking legal services (“Users”), attorneys and law firms that we collaborate with (“Firms”) and individuals looking for employment with us (“Employment Applicants”).
Note that by sharing your information while interacting with our site or Services, we interpret it as your consent to our gathering, utilization, and disclosure of your data as detailed in this Policy. This Policy is embedded into our Terms of Use that govern your usage of the Sites.
This Policy does not extend to any products, goods, services, websites, or content provided by third parties (“Third Party Services”), which are regulated by their own privacy policies.
3. Data We Gather
Generally, we restrict the Personal Information we gather to that which is adequate, pertinent, and reasonably necessary for us to deliver our Services to you.
Data You Share with Us
As you interact with our site or Services, we may gather some or all of the ensuing Personal Information via webforms, live chat and/or inputs/uploads on our site, through telephone calls with our call centers, text messages, letters, emails, direct messages with our social media accounts and other dialogues with you:
Users
Contact details like your full name, email address, residential or business address, phone numbers and mobile numbers; Age, date of birth, and gender; Driver’s registration and insurance status; Professional title and your present or former employment or educational details; Disability status or other health details; Details of your vehicular, pedestrian or workplace accident(s) or incident(s), encompassing date(s), time(s) and location(s) of the accident(s) or incident(s); names, ages, or other identifying data of other individuals involved; the extent of your injuries, damages, and/or treatment; Audiovisual data such as recordings of your voice during calls to our call centers; and/or Other data that you willingly provide that could reasonably be used to identify you personally. Please note that we do not request information such as citizenship status, documents, and photos of the accident(s)/incident(s) from you. Firms
Contact details like your full name, professional title, email address, business address, shipping address, phone numbers, mobile numbers, and fax number; Law practice data like firm name, state bar number, law school attended and year of graduation, date of birth, certifications, California Lawyers Association sections enrolled, experience, license status, and errors and omissions insurance; and Financial data like your business credit card or debit card number, taxpayer identification number, bank account details, and your payment and service history.
Employment Applicants
Contact details such as your full name, email address, home or business address, shipping address, telephone numbers, and mobile numbers; Your current or former employment or educational information; Relevant licenses and certifications; and/or Other information that could reasonably be used to identify you personally.
Data That Is Automatically Collected
Like many businesses, we and our service providers automatically collect and/or store certain information when you visit or interact with the Sites or Services (“Usage Information”). This Usage Information may be stored and/or accessed from your personal computer, laptop, tablet, mobile phone, or other device (a “Device”) whenever you visit or interact with our site. Usage Information includes:
Your IP address, IDFA, Android/Google Advertising ID, IMEI, or another unique identifier; Your Device functionality (including browser, browser language, settings and behavior, operating system, hardware, and mobile network information); Referring and exit web pages and URLs; The areas within the Sites that you visit and your activities there, including remembering you and your preferences; Your Device location or other location information, including the zip code, state or country from which you accessed the Services; Your Device characteristics; Certain other Device data, including the time of day you visit our site or other information used to provide analytics or other usage information; Information about your engagement with our emails; and Statistical information about how both unregistered and registered users, collectively, use the Sites or Services. This aggregate information is derived from Personal Information but cannot be tied back to you or your web browser. Information Collected from Third Parties
The Sites includes functionality that allows certain kinds of interactions between the Sites and your account on a third-party website or application. The use of this functionality may involve the third-party sites providing information to us. For example, we might obtain information about the traffic and usage of our site from third parties. We might also provide links to make it easier to send a communication from the Sites, or we may use third parties to make it easier to send emails or post to social media (like a “Share” or “Forward” button). These third parties also use cookies and other tracking technologies to capture information about your interactions with us.
We also conduct research about individual attorneys at Firms from sources such as state bar associations, social media profiles, and law firms.
We do not have control over the information that is collected, used, and shared by these third parties. We encourage you to review the privacy statements of these third parties to understand their privacy practices.
Information We Infer
We derive information or draw inferences about you based on information we collect about you. For example, based on your contact information or language spoken, we may infer your interest in certain attorneys or law firms.
4. Usage of Cookies and Other Tracking Mechanisms
We might employ various methods and technologies to store or collect Usage Information (“Tracking Technologies”). Tracking Technologies may set, change, alter or modify settings or configurations on your Device. Some of the Tracking Technologies utilized on the Sites, include, but are not limited to, the following (as well as future-developed tracking technology or methods that are not listed here):
Cookies. A cookie is a file placed on a Device to uniquely identify your browser or to store information on your Device. Our site may use HTTP cookies, HTML5 cookies, and other types of cookie technology to store information on local storage. Pixels: A pixel is a small graphic file that allows us and third parties to monitor the use of the Sites and provide us with information based on your interaction with the Sites. Web Beacons. A web beacon is a small tag (that may be invisible to you) that may be placed on our site’s pages and messages. Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Sites, such as the links you click on. ETag, or entity tag. An ETag or entity tag is a feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. Browser Fingerprinting. Collection and analysis of information from your Device, such as, without limitation, your operating system, plug-ins, system fonts, and other data, for purposes of identification. Recognition Technologies. Technologies, including the application of statistical probability to data sets, which attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user). We may use Tracking Technologies for a variety of purposes, including:
To allow you to use and access the Sites, including for the prevention of fraudulent activity and improved security functionality; To facilitate navigation, display data more effectively, collect statistical data, personalize your experience while using the Sites, and recognize your computer to assist your use of the Sites. To assess the performance of the Sites, including as part of our analytic practices or otherwise to improve the content, products or services offered through the Sites; To offer you enhanced functionality when accessing the Sites or Services, including keeping track of your specified preferences or to track your online activities over time and across third-party Sites; and To deliver content relevant to your interests on our site and third party Sites based on how you interact with our content.
5. Why We Collect Information
We use the information we collect about you in a variety of ways, including the following:
To Provide Our Services
We process certain Personal Information when you access or use our Services, including to:
Process your request for legal services; facilitate the functionality of our site, including payment-related functionality; and customize experiences and personalization when you are on our site. We process certain information to communicate with you in relation to your accounts, our services, our marketing, and your requests, including to:
Communicate with you about your requests and our Services; Respond to your service inquiries and requests for information; Post your testimonial comments or statements on our site; Send you surveys about our Services; and Implement your communications preferences, such as sharing information with our Partners so that they may email you about their products and services. For Improvement of our site or Services
We want to ensure that our site and Services are continually improving and expanding so that we meet and exceed your needs and expectations. To do so, we may process certain Personal Information, including to:
maintain, improve, and analyze our site or Services; and detect, prevent, or investigate suspicious activity or fraud. To Comply with Applicable Laws
We may be required to process certain Personal Information under certain laws and regulations, such as tax laws, as well as to:
maintain appropriate records for internal administrative purposes; and comply with applicable legal and regulatory obligations, and respond to lawful governmental requests, as needed. To Enforce our Terms, Agreements, or Policies
To maintain a safe, secure, and trusted environment for you when you use our site or Services, we use your Personal Information to ensure our terms, policies, and agreements with you and any third parties are enforced.
To Evaluate Your Application for Employment
We use your Personal Information to evaluate your application for employment or administer employment benefits.
With Your Consent
We process certain Personal Information to fulfill any other business or commercial purposes at your direction or with your consent.
6. Information Disclosure Practices
As part of our operations, we might share your personal data with outside service providers helping us deliver our Services as outlined in this Policy. In addition, your information may be shared or traded with third parties, as explained below, for purposes such as analytics.
As far as permissible by law and any relevant state Code of Professional Conduct, specific confidential information about you could be shared under these circumstances:
To adhere to applicable laws or comply with valid legal requests, including those from law enforcement or other governmental agencies. During actual or impending legal or alternative dispute resolution procedures either initiated by or against us, ensuring that only necessary information is disclosed, with reasonable efforts taken to prevent the disclosed information from becoming public knowledge. During a review of our business practices under the supervision of a state or national licensing board, or to appropriately respond to an inquiry or complaint from such an organization. In association with a potential acquisition, sale, or merger involving our company, given that sufficient precautions (like written confidentiality agreements) are taken to prevent the prospective buyer or merger partner from sharing the information obtained during due diligence. To share information with our partners and nonaffiliated third parties providing services or functions for us in connection with our services to you, but only if a contractual agreement is in place with the third party preventing them from disclosing or using the information for anything other than the agreed purposes. Examples include using a payment gateway, booking service, e-commerce store, customer service provider, email marketing provider, or delivery service. We may also share your data, inclusive of your Personal Information, with our affiliates and other third parties such as marketing partners, for direct marketing purposes. Furthermore, we may share the information we gather about you, inclusive of Personal Information, as explained when you provide your information and as detailed in this Policy.
Lastly, we might collect, de-identify, and/or anonymize any information gathered through the Sites or Services so that the information no longer personally identifies you. We reserve the right to use and share this non-personal information for any purpose, including research and marketing, and may also share such data with our affiliates and third parties, including advertisers, promotional partners, and others.
7. Advertisements and Your Information
You might encounter specific advertisements on our Site because we participate in advertising networks managed by third parties. These networks monitor your online activities over time and across different websites and online services by gathering information through automated means, including using the Tracking Technologies discussed above. They use this information to show you ads that are personalized to your interests. This data collection and ad targeting occur on our site and on third-party websites that are part of the ad network. This process also assists us in evaluating the efficiency of our communications and marketing efforts.
You can opt out of receiving targeted advertising on some platforms by visiting the following:
Meta
Google
Bing
LinkedIn
8. Children’s Privacy
Our Site is not designed for children under the age of 18. We do not intentionally collect personally identifiable information from children under 18. If you are a parent or guardian of a child under 18 who you believe has shared their information with us, please contact us using the information in the Contact Us section to request that the information be deleted.
9. Visitors Outside of the United States
Our Site is not intended for use by individuals outside of the United States, and we do not direct our services towards non-U.S. users. If you access the Sites from outside of the U.S., your connection will go through servers located in the U.S. Any information you receive from the Sites will originate from servers in the U.S., and any information you provide will be stored on web servers and systems within the U.S. Data protection laws in the U.S. may differ from those in your country, and your information may be subjected to access requests from U.S. government agencies, courts, or law enforcement according to U.S. laws. By using the Sites or providing us with any information, you consent to the transfer, processing, usage, sharing, and storage of your information in the United States and in other countries, in accordance with this Policy.
10. Links to Third-Party Sites
For your convenience, the Sites and this Policy may contain links to websites not operated by us. We do not control the privacy practices, advertising, products, services, or content of these other websites. The presence of third-party links on our site should not be interpreted as an endorsement or affiliation with these links.
11. Information Security
We employ commercially reasonable measures to help protect and secure your Personal Information. However, no data transmission over the internet, mobile networks, wireless transmission, or electronic storage of information can be guaranteed to be entirely secure. Consequently, we cannot guarantee or warrant the security of any information you transmit to or from the Sites, and you provide us with your information at your own risk.
12. Retention of Personal Information
We retain your Personal Information only for as long as necessary for the purposes stated in this Policy. We will retain and use your Personal Information to the extent necessary to fulfill our legal obligations (for instance, if we are required to retain your Personal Information to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
All information you provide to us is stored on our secure servers or those of our third-party data storage providers.
In certain circumstances, we may choose to anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
When deciding how long to retain your information, we consider:
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- The duration of our relationship with you or the period we provided our Services to you.
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- Whether we are subject to any legal obligations (e.g., any laws that require us to keep transaction records for a certain period of time before we can delete them).
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- Whether we have taken any legal positions (e.g., in connection with any statutes of limitations).
13. Your Privacy Options
Updating Your Personal Information
We aim to keep your Personal Information accurate and current. If you wish to update your contact information, please reach out to us using the information in the Contact Us section below. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable (but we may retain prior information as business records).
Communications Preferences
With your consent, we communicate with you through a variety of channels. You can opt out of receiving emails or text messages from us at any time. To manage your communications preferences with us — or to opt out of communications entirely — please unsubscribe at the bottom of our emails, reply “STOP” to our text messages, or contact us using the information in the Contact Us section below.
Please note that certain personal information, such as your name or other identifying information, may remain in our database even after an unsubscribe or deletion request in order to service your account, maintain the integrity and historical record of our database and systems, or to comply with applicable laws and regulations.
If you prefer that we do not share your name and mailing address with third parties (other than with our affiliates, service providers and Firms), you have the option to opt out of such sharing. To do so, please email us at privacy@injuries.io. Your choice will not affect our ability to share information in the other ways described in this Policy.
Controlling Your Cookies
Most web browsers have a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are
receiving a new cookie and how to turn cookies off. Please see the links below to learn how to modify your web browser’s settings on the most popular browsers:
Please note that if you turn off cookies, you may not be able to access certain parts of the Sites and the full functionality of the Sites may be impaired.
You may also click on the informational icon within each interest-based ad. We do not control these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms.
Please note that even if you opt out of receiving targeted advertisements, you may still receive advertisements. For example, you may receive context-based ads or ads that are not specifically targeted to you and may be less relevant. Also, if your browser (like some Safari browsers) is configured to reject opt-out cookies when you opt out on the DAA or NAI websites, your opt-out may not be effective.
Do Not Track
Do Not Track (“DNT”) is a web browser setting that requests a web application to disable its tracking of an individual user. When you choose to turn on the DNT setting in your browser, your browser sends a special signal to websites, analytics companies, ad networks, plug-in providers, and other web services you encounter while browsing to stop tracking your activity. Various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer’s online activities over time and across third-party websites or online services (e.g., browser do not track signals), but there is no universally agreed-upon standard for what an organization should do when it detects a DNT signal. Currently, we do not monitor or take any action with respect to these signals or other mechanisms. You can learn more about Do Not Track here.
Analytics
We use Google Analytics to help us understand how visitors use the Sites, and your personal information may be transferred to Google. You can read more about how Google uses your Personal Information here and opt out of Google Analytics here.
14. Privacy Rights for California Residents
This segment of the Policy is designed specifically for residents of California, in accordance with the California Consumer Privacy Act of 2018, also known as “CCPA”, and further updated by the California Privacy Rights Act or “CPRA”. The definitions provided in the CCPA or CPRA are applicable to terms in this section.
As a California resident, beyond the rights stated in other sections of this Policy, you are entitled to:
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- Understand the types of personal information collected about you, how they are used, and whether they are sold or shared;
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- Be informed of the retention period for each category of personal information;
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- Discover if your personal information is sold or disclosed and to whom;
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- Access your personal information;
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- Request deletion of your information, subject to specific exceptions;
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- Amend your personal information;
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- Reject the sale of your personal information;
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- Know if Sensitive Personal Information (“SPI”) is collected, how it is used, and whether it is sold or shared;
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- Limit the use of your SPI if it is used for cross-contextual behavioral advertising or inferring characteristics about you;
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- Exercise your privacy rights without facing discrimination.
Requests for Information, Rectification, or Deletion
Under certain conditions, California consumers can ask a business that accumulates personal information about them to disclose the following details for the previous 12 months:
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- Types of personal information collected;
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- Sources from which the personal information is acquired;
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- The commercial purpose of collecting, selling, or sharing personal information;
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- Categories of third parties to whom personal information is disclosed;
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- Specific pieces of personal information gathered about you.
Note that data from a singular, one-off transaction that isn’t retained in the usual course of business won’t be kept for this request’s purpose. Similarly, we are not obligated to link de-identified or anonymized data about you to your identity if it’s not maintained in that way in our records.
You can also ask us to amend or erase your personal information. Exceptions to our duty to delete your information may apply, such as when you have an ongoing transaction with us or a valid business reason for us to retain your information.
In adherence to California law, we provide the following information about our collection of certain types of personal information about you during our association, as stated above. Specifically, the Sites have collected the following categories of Personal Information from consumers within the last twelve (12) months of this Policy’s Effective Date:
Category of Personal Information Examples of this Category Sources of Personal Information Business Purpose for Collection Collected Sold Shared;
Category of Personal Information | Examples of this Category | Sources of Personal Information | Business Purpose for Collection | Collected | Sold | Shared |
A. Identifiers Cal. Civ. Code 1798.140(v)(1)(A) | Real name, alias, postal address, unique personal identifier, online identifier, Internal Protocol address, email address, account name, or other similar identifiers. | You Automatically Third Parties | To provide our Services. To provide information you requested. To verify your identity and for fraud prevention. To process your payments. To send you marketing information. To send you email and text communications. To identify your product and service preferences. To help address problems with and improve our Sites and Services. To protect the security and integrity of the Sites. To engage in analysis, research, and reports regarding the use of our Sites or Services. For internal business purposes. To comply with the law and protect the safety, rights, property or security of us, the Services, and the general public. For other purposes disclosed at the time you provide your Personal Information or as otherwise set forth in this Policy. | Yes | Yes | Yes |
B. Personal information described in California Civ. Code § 1798.80(e) Cal. Civ. Code 1798.140(v)(1)(B) | Name, signature, social security number, physical characteristics or description, address, telephone number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. | You Automatically Third Parties | To provide our Services. To provide information you requested. To verify your identity and for fraud prevention. To process your payments. To send you marketing information. To send you email and text communications. To identify your product and service preferences. To help address problems with and improve our Sites and Services. To protect the security and integrity of the Sites. To engage in analysis, research, and reports regarding the use of our Sites or Services. For internal business purposes. To comply with the law and protect the safety, rights, property or security of us, the Services, and the general public. For other purposes disclosed at the time you provide your Personal Information or as otherwise set forth in this Policy. | Yes | Yes | Yes |
C. Characteristics of protected classifications under California or federal law Cal. Civ. Code 1798.140(v)(1)(C) | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or credit, marital status, medical condition (AIDS/HIV status, cancer), physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information), political activities or affiliations, familial status, source of income status, status as a victim of domestic violence, assault, or stalking. | N/A | N/A | No | N/A | N/A |
D. Commercial information Cal. Civ. Code 1798.140(v)(1)(D) | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | You Automatically | To provide our Services. To provide information you requested. To verify your identity and for fraud prevention. To process your payments. To send you marketing information. To send you email and text communications. To identify your product and service preferences. To help address problems with and improve our Sites and Services. To protect the security and integrity of the Sites. To engage in analysis, research, and reports regarding the use of our Sites or Services. For internal business purposes. To comply with the law and protect the safety, rights, property or security of us, the Services, and the general public. For other purposes disclosed at the time you provide your Personal Information or as otherwise set forth in this Policy. | Yes | Yes | Yes |
E. Biometric information Cal. Civ. Code 1798.140(v)(1)(E) as defined in Cal. Civ. Code 1798.140(c) | An individual’s genetic, physiological, biological or behavioral characteristics. | N/A | N/A | No | N/A | N/A |
F. Internet or other electronic network activity information Cal. Civ. Code 1798.140(v)(1)(F) | Browsing history, search history, and information regarding an interaction with an Internet Website, application, or advertisement. | Automatically | To provide our Services. To provide information you requested. To verify your identity and for fraud prevention. To process your payments. To send you marketing information. To send you email and text communications. To identify your product and service preferences. To help address problems with and improve our Sites and Services. To protect the security and integrity of the Sites. To engage in analysis, research, and reports regarding the use of our Sites or Services. For internal business purposes. To comply with the law and protect the safety, rights, property or security of us, the Services, and the general public. For other purposes disclosed at the time you provide your Personal Information or as otherwise set forth in this Policy. | Yes | Yes | Yes |
G. Geolocation data Cal. Civ. Code 1798.140(v)(1)(G) | Physical location and/or movements. | You Automatically | To provide our Services. To provide information you requested. To verify your identity and for fraud prevention. To process your payments. To send you marketing information. To send you email and text communications. To identify your product and service preferences. To help address problems with and improve our Sites and Services. To protect the security and integrity of the Sites. To engage in analysis, research, and reports regarding the use of our Sites or Services. For internal business purposes. To comply with the law and protect the safety, rights, property or security of us, the Services, and the general public. For other purposes disclosed at the time you provide your Personal Information or as otherwise set forth in this Policy. | Yes | Yes | Yes |
H. Sensory data Cal. Civ. Code 1798.140(v)(1)(H) | Audio, electronic, visual, thermal, olfactory, or similar information. | You Automatically | To provide our Services. To provide information you requested. To verify your identity and for fraud prevention. To process your payments. To send you marketing information. To send you email and text communications. To identify your product and service preferences. To help address problems with and improve our Sites and Services. To protect the security and integrity of the Sites. To engage in analysis, research, and reports regarding the use of our Sites or Services. For internal business purposes. To comply with the law and protect the safety, rights, property or security of us, the Services, and the general public. For other purposes disclosed at the time you provide your Personal Information or as otherwise set forth in this Policy. | Yes | Yes | Yes |
I. Professional or employment related information Cal. Civ. Code 1798.140(v)(1)(I) | Current or past job history or performance evaluations | You Third Parties | To provide our Services. To provide information you requested. To verify your identity and for fraud prevention. To process your payments. To send you marketing information. To send you email and text communications. To identify your product and service preferences. To help address problems with and improve our Sites and Services. To protect the security and integrity of the Sites. To engage in analysis, research, and reports regarding the use of our Sites or Services. For internal business purposes. To comply with the law and protect the safety, rights, property or security of us, the Services, and the general public. For other purposes disclosed at the time you provide your Personal Information or as otherwise set forth in this Policy. | Yes | No | No |
J. Non-public education information (per the Family Educational Rights and Privacy Act – 20 U.S.C. § 1232g, 34 CFR Part 99) Cal. Civ. Code 1798.140(v)(1)(J) | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | You Third Parties | To provide our Services. To provide information you requested. To verify your identity and for fraud prevention. To process your payments. To send you marketing information. To send you email and text communications. To identify your product and service preferences. To help address problems with and improve our Sites and Services. To protect the security and integrity of the Sites. To engage in analysis, research, and reports regarding the use of our Sites or Services. For internal business purposes. To comply with the law and protect the safety, rights, property or security of us, the Services, and the general public. For other purposes disclosed at the time you provide your Personal Information or as otherwise set forth in this Policy. | Yes | No | No |
K. Inferences drawn from other Personal Information Cal. Civ. Code 1798.140(v)(1)(K) | Information used to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | You Automatically Third Parties | To provide our Services. To provide information you requested. To verify your identity and for fraud prevention. To process your payments. To send you marketing information. To send you email and text communications. To identify your product and service preferences. To help address problems with and improve our Sites and Services. To protect the security and integrity of the Sites. To engage in analysis, research, and reports regarding the use of our Sites or Services. For internal business purposes. To comply with the law and protect the safety, rights, property or security of us, the Services, and the general public. For other purposes disclosed at the time you provide your Personal Information or as otherwise set forth in this Policy. | Yes | Yes | Yes |
L. Sensitive Personal Information Cal. Civ. Code 1798.140(v)(1)(L) | Account log-in, debit, or credit card number in combination with password or PIN, contents of e-mails or texts to others, genetic/biometric data, and health information | You | To provide our Services. To provide information you requested. To verify your identity and for fraud prevention. To process your payments. To send you marketing information. To send you email and text communications. To identify your product and service preferences. To help address problems with and improve our Sites and Services. To protect the security and integrity of the Sites. To engage in analysis, research, and reports regarding the use of our Sites or Services. For internal business purposes. To comply with the law and protect the safety, rights, property or security of us, the Services, and the general public. For other purposes disclosed at the time you provide your Personal Information or as otherwise set forth in this Policy. | Yes | Yes | Yes |
Choice to Opt-Out of Sale or Sharing of Personal Information
California consumers reserve the right to instruct us not to sell personal information or share it for cross-contextual behavioral advertising – this is known as the “right to opt-out” of the sale of personal information. To exercise this right, please follow this link.
Limitation on the Use of Sensitive Personal Information
California consumers have the right to limit the use of each type of Sensitive Personal Information for each purpose with each type of third-party partner, if the Sensitive Personal Information is used for reasons other than those essential to provide products or services to you or if it is collected to infer characteristics about a consumer. We already limit the amount of Sensitive Personal Information we collect from you, and we never use it for a purpose other than providing you with our products or services, or for the transaction for which it is needed.
Requests for Information, Deletion, or Opt-Out
You can exercise your rights to know, to delete, and to opt-out by: Sending us an email at privacy@injuries.io.
We will respond to your request consistent with applicable law. We will need to verify your identity before processing your request. In order to verify your identity, we will generally either require the successful login to your account or the matching of sufficient information you provide us to the information we maintain about you in our systems. Although we try to limit the personal information collected in connection with a request to exercise the right to know and the right to deletion, certain requests may require us to obtain additional personal information from you. In certain circumstances, we may decline a request to exercise the right to know and right to deletion, particularly where we are unable to verify your identity or locate your information in our systems. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with the request.
Minors
We do not sell the personal information of consumers we know to be less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the minor who is between 13 and 16 years of age, or the parent or guardian of a minor less than 13 years of age. Please contact us at privacy@injuries.io to provide this “right to opt-in.”
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
• Deny you goods or services. • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties. • Provide you a different level or quality of goods or services. • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
15. Privacy Rights Under Other US State Laws
Right to Refrain Under Relevant State Laws (CA, CO, CT, NV, VA)
Colorado, Connecticut, Nevada, and Virginia residents have the right to opt out of the sale of their Personal Information and targeted advertising. To assert this right, please click on the “Do Not Sell or Share My Personal Information” link at the bottom of the webpage where your information is collected.
California residents may have additional rights, as outlined in the “Your California Privacy Rights” section above.
(CA, CO)
Certain browsers and browser extensions, such as the Global Privacy Control (“GPC”), provide features to express your opt-out preferences, enabling you to express your desire to opt-out from specific types of data processing, including data sales. GPC is a setting at the browser level, set either by the browser or an extension, that a user or privacy-focused technology can set. In specific regions, upon detecting such a signal, we will take reasonable measures to honor your choices as required by relevant law.
Appeals Against Our Decisions (CO, CT, VA)
In certain states, if we decline to act on your exercise of the choices described above, you have the right to appeal our decision. To lodge an appeal against a refusal to act on a privacy request, please contact us through the information in the Contact Us section below with the subject line “Appeal of Refusal to Take Action on Privacy Request” and provide relevant details in the email. If your appeal is rejected, residents of specific states can contact their attorney general as follows:
• Virginia Attorney General • Colorado Attorney General • Connecticut Attorney General
Third-Party Promotions
In accordance with Section 1798.83 of the California Civil Code, California residents who utilize our services can request and receive a list detailing any personal information that we may have shared with third parties for their independent direct marketing purposes during the previous year, as well as the identities and addresses of such third parties. We currently do not share personal information protected under this statute with third parties for their independent direct marketing purposes.
Asserting Your California Privacy Privileges
You or a designated agent can request to access, rectify, delete, abstain from the sale or sharing of your Personal Information, or restrict the utilization of your Sensitive Personal Information by contacting us through the information provided in the Contact Us section below.
If an authorized agent makes the request on your behalf, we may ask for evidence of the written authorization you have provided. Additionally, we may need you to confirm your identity and residency to access the information, and you have the right to make this request twice within a 12-month period. For emails, please use “California Privacy Rights” as the subject line. Please provide your full name and email address, and affirm that you are a resident of California. We will confirm your request within 10 days and respond within 45 days, or advise you if we need additional time. If you make a telephonic request, we may ask you to make the request in writing for identity verification purposes. If we cannot fulfill your request for any reason, we will inform you of the reason within the stipulated timeframe.
If you are a resident of Colorado, Connecticut, or Virginia, you have the right to submit a verified request to:
• Verify whether a controller is processing your personal data and access such data; • Correct inaccuracies in your personal data; • Delete your personal data; • Acquire a copy of your personal data that you have previously given to us in a format that is portable and, if technically possible, easy to use if the processing is automated; • Refrain from processing your personal data for (i) targeted advertising, (ii) the sale of personal data, or (iii) profiling that contributes to decisions resulting in legal or similarly significant effects on the consumer.
To exercise these rights, you or your authorized agent can request to verify, access, correct, delete, acquire a copy, or opt out of the processing of your personal data for targeted advertising, sales, or profiling by using the provided link or contacting us through the information in the Contact Us section below.
If an authorized agent submits the request on your behalf, we may need proof of the written authorization you have given. We may also require you to confirm your identity and residency to access the information. For emails, please use “Privacy Rights” as the subject line. Include your full name and email address, and affirm that you are a resident of Colorado, Connecticut, or Virginia. We will process your request within 45 days, or inform you if we need additional time or cannot process your request. If you make this request over the phone, we may also ask you to put your request in writing so we can verify your identity. If we cannot fulfill your request for any reason, we will notify you within the request period.
16. Changes to Our Privacy Notice
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a revised date stamp on the top of this page.
17. Contact Information
If you have any questions or comments about this notice, our Privacy Statement, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at: privacy@injuries.io